Privacy Policy

Effective Date: [12/12/2024]

At [Binary General Trading Fz-LLC] ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use the Hisabat 365 Inventory Management Software ("Software"). By using the Software, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We collect both personal and business information to provide and improve our services. The types of information we collect include:

A. Personal Information

  • Account Information: When you create an account, we collect your name, email address, phone number, and payment information.
  • Contact Information: If you contact us via email, phone, or our support team, we collect information relevant to your inquiry or support request.

B. Business Information

  • Business Details: When you register for the Software, we collect your business name, address, and other related information necessary for account creation and billing.
  • Inventory Data: The Software stores data related to your business’s inventory, including product names, quantities, prices, suppliers, and transaction records.

C. Usage Data

  • Device and Browsing Information: We collect information about how you access and interact with the Software, including device type, IP address, browser type, operating system, and usage data (e.g., which features are accessed and how often).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Software. Cookies help improve your experience and ensure the proper functioning of the Software.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and Improving Services: To deliver and maintain the Software, including processing transactions, managing inventory, and providing customer support.
  • Communication: To send you important updates about your account, billing notifications, service announcements, and marketing communications if you’ve opted-in.
  • Personalizing Your Experience: To customize and improve your experience within the Software, such as providing relevant features and content.
  • Security and Fraud Prevention: To ensure the security of your account and protect against unauthorized access, fraud, or misuse of the Software.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We respect your privacy and will not share your personal or business information except in the following circumstances:

A. Service Providers

We may share your information with trusted third-party service providers who help us deliver and improve the Software. These providers may include payment processors, hosting providers, and customer support platforms. These third parties are only allowed to use your information to perform services on our behalf and are required to keep your information confidential.

B. Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or ensure user safety.

C. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your information may be transferred to the acquiring entity. We will notify you before your data is transferred and becomes subject to a different privacy policy.

D. Aggregated or De-Identified Data

We may share aggregated or de-identified data with third parties for analytical, marketing, or research purposes. This data does not personally identify you or your business.

4. Data Retention

We retain your personal and business information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you choose to cancel your account, we may retain certain information for a period of time as required by law or to protect our legal rights.

5. Data Security

We implement reasonable security measures to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols, and access control mechanisms.

However, no security system is 100% secure, and we cannot guarantee the absolute security of your data. You are also responsible for maintaining the security of your account by keeping your login credentials confidential.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can access, update, or correct the personal and business information associated with your account by logging into your account or contacting us directly.
  • Deletion: You can request the deletion of your account and personal data by contacting our support team. Please note that some data may be retained for legal or operational purposes.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us.
  • Cookies: You can manage cookie preferences through your browser settings. However, please note that disabling certain cookies may impact your experience with the Software.

7. International Data Transfers

If you are located outside of [Country/Region], please be aware that your information may be transferred to and processed in [Country], where our servers and data centers are located. By using the Software, you consent to the transfer of your data to a location outside of your country.

8. Children’s Privacy

The Software is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our servers.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the Software after changes to this Privacy Policy constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Binary General Trading Fz-LLC
DEIRA DUBAI
info@hisabat365.com
+971585985109

By using the Hisabat 365 Inventory Management Software, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.